Refund policy

Returns & Exchanges

We want you to love your purchase. If something isn’t quite right, we’ve made returns and exchanges simple and streamlined.

We offer a 14-day return window, meaning you have 14 days from the date you receive your item to submit a return or exchange request.

How to Start a Return or Exchange

All returns and exchanges must be submitted through our self-serve return portal.

Start your return or exchange here:
[https://shopify.com/69490966713/account]

Requests submitted outside of the portal (via email, DM, or text) will not be processed.

Once your request is approved, you’ll receive next steps for shipping your item back.

Eligibility Requirements

To be eligible for a return or exchange, items must be:

  • Unworn, unused, and in original condition

  • With all tags attached

  • In original packaging

  • Accompanied by proof of purchase

Items sent back without an approved return request will not be accepted.

Exchanges & Store Credit

  • Approved exchanges are subject to inventory availability

  • If an exchange is unavailable, store credit will be issued

  • Store credit never expires

Return Shipping Address

Once approved through the portal, returns should be sent to:

David Lee’s Boutique
1420 W Airline Hwy #405
Laplace, LA 70068

Damages & Order Issues

Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery so we can make it right.

Questions?

For general return questions only, contact us at:
📧 info@davidleesbtq.com

Please note: submitting a return request through the portal is the fastest way to receive assistance.